Privacy Policy

Synaptrix AI is a technology company based in Romania that develops software products, artificial intelligence systems, automation solutions and algorithmic technologies.

This Privacy Policy explains how Synaptrix AI may collect, use, store and protect personal information when users visit our website, contact us, submit inquiries or interact with our services.

• name
• email address
• company or organization name
• contact information
• information submitted through contact forms
• correspondence with Synaptrix AI
• technical information such as browser type, device information, IP address and website usage data
• information related to business inquiries, partnerships or support requests

• responding to inquiries
• providing information about our products and services
• communicating with customers, partners and prospective clients
• providing technical or customer support
• maintaining website security
• improving our website and services
• fulfilling contractual or legal obligations

Where applicable, personal data may be processed on the basis of:

• consent
• performance of a contract or pre-contractual measures
• legitimate business interests
• compliance with legal obligations

Information submitted through our website contact forms may be stored and used to respond to the corresponding inquiry.

Users should not submit confidential, sensitive medical, financial or other highly sensitive personal information through general website contact forms unless specifically requested.

Synaptrix AI may use trusted third-party technology providers to operate its website, infrastructure, communications, hosting, payment systems or related services.

These providers may process limited personal information only where necessary to provide their services.

Synaptrix AI uses reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse or disclosure.

No internet-based system can guarantee absolute security.

Some technology providers used by Synaptrix AI may process data outside Romania.

Where required, appropriate legal and contractual safeguards may be used for international transfers of personal information.

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, or as required by applicable legal or contractual obligations.

Synaptrix AI does not sell personal information.

Personal information may be shared with service providers where necessary for operation of the business, or where disclosure is required by law.

The website may use cookies or similar technologies necessary for functionality, analytics, security or performance.

Additional cookie or analytics information may be provided where required.

Depending on applicable law, individuals may have rights including:

• access to personal information
• correction of inaccurate information
• deletion of personal information
• restriction of processing
• objection to certain processing
• data portability where applicable
• withdrawal of consent where processing is based on consent

Synaptrix AI operates from Romania and processes personal information in accordance with applicable Romanian data protection law.

Where the European General Data Protection Regulation (GDPR) applies, relevant GDPR requirements will also be respected.

The Synaptrix AI website may contain links to independent products or external websites, including Synaptrix Software products and other services.

Those websites may have their own privacy policies and terms.

Synaptrix AI is not responsible for the privacy practices of independent third-party websites.

This Privacy Policy may be updated from time to time to reflect changes in our services, technology or applicable legal requirements.

The current version will be published on this page.

SYNAPTRIX AI S.R.L. — Romania